Some delivery methods may not be available to you. This depends on which delivery partner operates in your area.
Some items may not be available for delivery. By law we are unable to deliver products that exceed 70% ABV (alcohol by volume). We may also limit the number of products purchased as per our retail quantity limits.
If you pay by PayPal or credit card, you can request that your delivery is left on your doorstep if no-one is home. Our carriers reserve the right to leave a card (instead of your order) even if you request an unattended delivery.
They may do so if:
· There is no clear delivery instruction authorising them to leave the parcel in a safe place
· Somebody is home but they cannot provide proof of age
· The driver is concerned that minors are present in the vicinity of your premises
Unattended delivery is not available for:
· Orders paid for by gift card
· Same day delivery
· Premises that do not receive daily roadside letter delivery from Australia POST
· First time orders
Direct Brand Distributors supports the responsible service of alcohol. It is against the law to sell or supply to, or obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 years of age to place an order online or over the phone, or receive a delivery.