Change or Cancel your Order

By using our site, you agree that you cannot change or cancel an order after it has been placed. If you wish to change or cancel your order please contact our Office as soon as possible on (08) 9353 7400 during staffed hours. 

If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging and to you agree to pay an amount we request on account of our reasonable costs of processing the change or cancellation.

If your order has already been processed, you may still be able to return your order, which can be done via Australia Post (conditions apply, please review our Terms and Conditions policy).